Save Money - More Time - Reduce Stress

These Terms & Conditions shall apply to every assignment.

  • A Signed acceptance of our estimate, payment terms and/or booking form detailing the scope of work is required before commencement of the project, or first hourly or monthly assignment.
  • Any corrections reported within 48 hours will be corrected free of charge.  Any other corrections will be charged to the client.
  • PC Virtual PA will not be held liable or responsible for the end use of any document or work carried out by us.  We retain the right to reject work which involves material we feel is illegal, immoral or objectionable.
  • Contracts may be terminated with 30 days written notice by either party.  We reserve the right to charge for any work carried out prior to cancellation.

Payment Terms

  • Monthly retainer packages must be paid in advance.
  • All other charges are billed in 15 minute increments and charged on a monthly basis with no minimum order.
  • If clients original requirements change, we reserve the right to change our original quotation following suitable consultation with the client.
  • All mail shots including postage must be paid for in advance.
  • Telephone calls on behalf of the client, printing, stationery, postage and any other expenses will be charged separately at hourly rate/package cost.  The client will be notified in advance of such charges.
  • We require a 50% deposit prior to commencement of assignments for ad-hoc clients, with the remainder to be paid on completion of assignments.
  • For regular clients a 25% deposit is required with the remainder to be paid on completion of assignments unless otherwise agreed prior to the commencement of assignments.
  • PC Virtual PA reserves the right to alter prices without prior notice.
  • Payment can be made by cash or PayPal in GB pounds sterling.
  • Overdue payments will be subject to a 10% late payment fee during the first 30 days and an additional 10% will be levied for every subsequent 7 days the payment remains overdue.

Confidentiality & Data Protection

  • Confidentiality is guaranteed at all times.
  • No Information will be made available to any third party.
  • All work will be kept on file for a period of 12 months.  After this time, work will be deleted unless specifically instructed.